Cookie Policy
Last updated: 1 June 2026
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site.
A cookie is a small text file which is placed onto your computer (or other electronic device) when you access our website.
This Cookie Policy should be read together with our Privacy & Cookie Policy, which explains how we handle your personal data more generally.
Why we use cookies
We use cookies on this website to:
- recognise you whenever you visit this website (this speeds up your access as you do not have to log in each time);
- keep you logged in and give you access to courses and content you have purchased;
- remember your cookie consent preferences;
- carry out research and statistical analysis to help us improve our content, products and services and better understand our visitors’ needs (only where you have consented); and
- make your online experience more efficient and enjoyable.
The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your device — such as your IP address, browser and other internet log information — this will not usually identify you personally. In certain circumstances we may collect personal information about you, but only where you voluntarily provide it (for example, by completing an online form).
Types of cookies we use
- Strictly necessary cookies. These are required for the operation of our website — for example, to keep you logged in and to enable secure checkout. The site cannot function properly without them, so they do not require consent.
- Analytical or performance cookies. These allow us to recognise and count visitors and to see how visitors move around our website, helping us improve how it works. We only use these where you have given consent.
- Functionality cookies. These recognise you when you return and remember your preferences (such as your consent choices).
Apart from strictly necessary cookies, we will ask for your consent before placing cookies on your device. When you first visit our site you will see a cookie banner allowing you to accept or reject non-essential cookies.
First and third party cookies
First party cookies are set by our website. Third party cookies are set by another organisation whose service we use (for example, our analytics provider). The table below sets out the cookies we use and why.
Details of the cookies we use
| Category | Name of cookie | Default expiry | Purpose |
|---|---|---|---|
| Essential (Kajabi — website & membership platform) | _kjb_session | 1 day | Tracks your active session when you are logged into the membership and enables access to your courses. |
| Essential (Kajabi) | _kjb_ua_components | Session | Enables session management across the Kajabi platform. |
| Essential (Kajabi) | viewedOuibounceModal | 1 day | Stops pop-ups being shown to you more than once a day. |
| Essential (cookie consent) | Consent preference cookie | 6 months | Remembers whether you accepted or rejected non-essential cookies, so we don’t ask you on every visit. |
| Analytics (Google Analytics) — used only if/when enabled and only with your consent | _ga, _gid | _ga: 2 years; _gid: 24 hours | Collect anonymous information about how you use the site — for example which pages you visit — which we use to improve the user experience. |
We do not currently use targeting or advertising cookies (such as a Facebook/Meta Pixel). If we introduce any in future, we will update this policy and our cookie banner before they are used.
How to turn off cookies or change your settings
You can change your mind at any time by clearing the cookies in your browser, which will cause our cookie banner to appear again so you can update your choice.
If you do not want to accept cookies, you can also change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website.
To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.
For further information about cookies and how to disable them, please see the Information Commissioner’s Office webpage on cookies: https://ico.org.uk/for-the-public/online/cookies/.
Contact us
If you have any questions about this Cookie Policy, please contact us at contact@sophrology.coach.
